Consumer Awareness

Cyber security Awareness. Protecting Yourself Online

Though the internet has many advantages, it can also make users vulnerable to fraud, identity theft and other scams.

The American Bankers Association (ABA) recommends the following tips to keep you safe online.

  • Keep your computers and mobile devices up to date . Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.
  • Set strong passwords . A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters.
  • Watch out for phishing scams. Phishing scams use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.
  • Forward phishing emails to the Federal Trade Commission (FTC) at – and to the company, bank, or organization impersonated in the email.
  • Keep personal information personal . Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.
  • Secure your internet connection . Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it.
  • Shop safely. Before shopping online, make sure the website uses secure technology. When you are at the checkout screen, verify that the web address begins with https. Also, check to see if a tiny locked padlock symbol appears on the page.
  • Read the site’s privacy policies. Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see or understand a site’s privacy policy, consider doing business elsewhere.

Credit Reports

  • Go to
  • Call: 1-877-322-8228
  • Or complete the Annual Credit Report Request Form (website above) and mail to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
  • Do not contact the three nationwide consumer reporting companies individually. They are providing free annual credit reports only through the contacts listed above.
  • Only one website is authorized to fill orders for the free annual credit report you are entitled to under law – Beware of other sites that look and sound similar. The Federal Trade Commission (FTC) advises consumers who order their free credit report online to be sure to correctly spell the web address or link to it from the FTC’s website to avoid being misdirected to other sites that offer supposedly free reports, but only with the purchase of other products.

For information on understanding your credit score

Click here:

To report identity theft to the nationwide consumer reporting companies:

  • Equifax: 1-800-525-6285
  • Experian: 1-888-397-3742
  • TransUnion: 1-800-680-7289
  • Federal Trade Commission: 1-877-382-4357

General Information

Fight identity theft by monitoring and reviewing your credit report.

Home Federal Bank of Hollywood wants to ensure the online protection of your personal and Account information.

Please note:

  • Home Federal Bank of Hollywood will not ask you to submit personal or Account information via email. 
  • For your protection, any email sent from Home Federal Bank of Hollywood including customer service emails or email alerts will require that you successfully login to our secure website before entering any personal information.
  • If you ever receive an email appearing to be from Home Federal Bank of Hollywood that asks for personal information such as your Account Number or Social Security Number, do not respond to the email.  Please notify us immediately at .

Responding to E-Mail and Internet-Related Fraudulent Schemes: The number one rule….don’t respond! Call or contact Home Federal Bank of Hollywood and let us know of the unusual email.

Do Not Call Registry
The National Do Not Call Registry is putting consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don’t want.

You can register online at or call toll-free, 1-888-382-1222 (TTY 1-866-290-4236), from the number you wish to register. Registration is free.

OnGuardOnline provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

As a reminder to our customers: never give personal information to anyone over the phone, the internet or through the mail that you are not familiar with or did not initiate.

To report a lost or stolen ATM/Debit card:
Immediately call 1-800-472-3272 (available 24 hours daily)

Fraud Alerts
As a reminder to our customers: never give personal information to anyone over the phone, the internet or through the mail that you are not familiar with or did not initiate. Do not click on attachments included in unsolicited e-mails, especially those that encourage you to act quickly or else suffer some scary fate. These are almost universally scams or attempts to plant malicious software on your computer. Also, note that the IRS has stated emphatically that it does not communicate with citizens via email.

Text Message Scam
Text messaging is another way thieves are trying to access your personal information. Consumers have reported receiving a text message on their cell phone that their credit card/debit card/cell phone service has or will be deactivated and they need to text back (or call a number and verify) account and PIN information. Of course if they do, they soon find their account has been hit by criminals. Please be assured that Home Federal Bank of Hollywood will never ask for personal information in a text message or an email. If you do receive this type of text message you should file a police report and contact your cell phone provider.


Deter, Detect and Defend to avoid identity theft brochure. Click here.

Federal Trade Commission Consumer Information. Click here.

Get the Latest Consumer Alerts from the FDIC. Click here.

Don’t Be An Online Victim: How to Guard Against Internet Thieves & Electronic Scams. Click here.